Questions about hosting or using a Fetch Station.
Short answers to the questions we expect most often.
What is Fetch Station?
Fetch Station is a locally operated self-service market business. We place and manage modern markets with food, drinks and everyday essentials in qualified locations.
Where can a Fetch Station be installed?
Potential locations include workplaces, residential communities, healthcare facilities, hospitality properties, campuses and other places with a consistent user population and an onsite convenience need.
What does it cost to host a Fetch Station?
Every location is different. Fetch Station provides and operates the smart retail equipment, including stocking and ongoing service. Standard placements are designed to be straightforward, while customized market installations and space improvements may involve additional costs. We’ll review the options and explain any requirements during your location assessment.
How much space does a market require?
Space requirements depend on the specific equipment and location. We confirm space, power, connectivity and access needs during the location assessment.
What products are available?
We stock a thoughtfully selected mix of snacks, drinks and everyday favorites, with an emphasis on better-for-you options. We tailor the selection to each location and use customer feedback and purchasing trends to keep improving it.
Who restocks the market?
Fetch Station manages replenishment and routine servicing.
How are markets monitored?
Market activity and inventory can be monitored remotely so replenishment and service can be planned around actual demand.
Can the product assortment change?
Absolutely. We listen to customer feedback and review what sells, then adjust the mix to suit your location. More healthy options, favorite snacks or different drinks? We use those requests to guide what we stock.
How do customers pay?
Quick and convenient. Customers can tap or swipe a credit or debit card, or tap their phone using supported contactless payments. No cash or complicated checkout process needed.
How do I request a Fetch Station for my location?
Use the Request a Location Assessment form. We will review the location profile and follow up if it looks like a practical fit.
How do I get help with a transaction or market issue?
Email kevin@fetchstation.com with the location, a short description of the issue and a way to reach you. Do not send payment-card numbers or passwords.